Last updated: September 2026
This Refund Policy applies to paid apps and custom research & development engagements offered by RoboSimunomy, in line with the tiers described on our Pricing page.
Our free, ad-supported apps are provided at no cost, so no payment is taken and no refund applies.
Paid, ad-free apps are billed once through the relevant app store (e.g. the Amazon Appstore). Refund requests for these purchases are handled first through that store's own refund policy and purchase history. If you believe you're entitled to a refund outside of the store's standard window (for example, due to a technical fault on our end), contact us within 7 days of purchase at robosimunomy@gmail.com with your order details, and we'll review it in good faith.
Refunds for custom research and development work are governed by the payment milestones and cancellation terms agreed in writing at the start of that engagement. As a general default, work already delivered and accepted is non-refundable, while payments for milestones not yet started are refundable in full.
